Privacy Policy and

Data Declaration

This privacy policy sets out how the HAPPINESS clinic LLC and I HAPPEN TO THINGS, LLC dba the HAPPINESS clinic and these sites, drjoylynsparkles.com, ihappentothings.com, and Dr. JOYLYN Sparkles and staff, collectively referred to in this privacy policy as the HAPPINESS clinic, uses and protects any information that you give when you use this website, purchase a product or service, attend a seminar or free talk, or opt-in to our mailing list (any and all herein after referred to as “opt-in”).

the HAPPINESS clinic  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when you opt-in, then you can be assured that it will only be used in accordance with this privacy statement and data declaration.

the HAPPINESS clinic may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are content with any changes. This policy is effective from January 1, 2016 and was last updated September 6, 2022.

What we collect

We store all of the data needed in order to maintain relationships with customers and clients. This data ranges from simple records to more extensive records.

For tax purposes, if you attend a class or buy a product, we will store your tax or VAT identification number and all of the data that is needed to issue a correct invoice in all of the jurisdictions in which we operate.

We may store both your shipping address, for product delivery, and your billing address, which can be used to verify credit card payments or other methods of payment.

Information we may collect includes, but may not be limited to the following:

  • name and job title

  • contact information including email address, home, or work mailing address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We store your data in order to provide the services that we offer for free and to fulfill our contractual undertakings with our customers and clients.

We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • To register you for classes, telecalls, and other meetings

  • To send free samples, products, and recordings of sessions

  • To improve our products and services

  • To periodically send promotional emails about new products, special offers, promotional information about third parties which we think you may find interesting, or other similar information using the email address which you have provided

  • To contact you for market research purposes from time to time. We may contact you by email, phone, or mail.

  • To customize the website according to your interest.

Also, recordings of sessions, classes, telecalls, etc. are stored and distributed to enable clients and customers to play back meetings they attended. Following the aforementioned classes or telecalls, recordings of group sessions may also be turned into products that are sold in the shop.

Security—

Who has access to your data

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our team has access to your data to be able to fulfill our contractual agreements with our customers and clients. Our team may include communications and marketing team, event organizers, and administrative staff.

In addition, outsourcing work on specialist tasks within IT and accounting, for example, sometimes requires me to grant consultants access to your data whenever and wherever this is required to fulfill my legal obligations towards official authorities or to develop and improve our services.

How long is the data stored?

We keep the data stored as long as:

  • We have a relationship with you as a customer, client, or interested party

  • We are legally obligated to for all tax or other legal purposes

  • Until you unsubscribe or ask me to delete your information

Controlling your personal information—your rights

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

You may choose to restrict the collection or use of your personal information in the following ways:

  • manage your email or paid subscription

  • correct any and all information we have stored

  • request details of the data we have stored regarding you

  • request deletion or limitation of your stored data

If you would like to update, change or amend your data, or would like to be deleted from our database, please let us know by contacting us at JOYLYN@ihappentothings.com.

Customer and client obligation

As a customer or client, you must provide the data that we need to be able to fulfill our contractual obligations within the various services and products we offer.

Depending on what you requisition from us, we will ask you to provide information that may range from your full name, email address, and country, to more extensive details, including full name, telephone number, email address, home and work mailing address, as well as details of dependents.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes, by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system. We do not perform any form of automated profiling.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of the website.

We do not share your data or sell it to any external agencies.

Data storage

We use multiple systems for storing your data to fulfill our contractual agreements with customers and clients.

In general, most information is stored in cloud-based services. In rare instances, some information is stored on computers in the country of our residence and business, the United States of America.

Data protection

the HAPPINESS clinic, contractors and the external agencies with whom we work have all signed non-disclosure agreements. They have also been trained in data protection.

The stored data can only be accessed through security-protected entry points by users with permission to access the information.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used a link to leave this site, you should note that we do not have any control over any website other than the HAPPINESS clinic. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting another site and any other sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.